When you browse on our site, our web server automatically saves your browsing data necessary for the site to work properly. This includes the IP address and operating system of the device used, data pertaining to the internet browser and internet services provider, the pages viewed, the referral/exit pages, and the date and duration of the visit.

The aim of collecting and processing this information is to ensure the proper functioning of our website, its security, as well as analysing how it is used in order to improve our offers, services and website. Only in the event of an attack on the network infrastructure or suspected illegal or abusive use of the website will the IP address be analysed for clarification and defence purposes and, if necessary, used in criminal proceedings for identification in civil and criminal proceedings against the user concerned.

Use of any type of contact form

In order to contact us using a form, you must provide personal details such as your e-mail address, title, name and surname, your full address, telephone number and the subject of your message. We need this information in order to address your query and/or use the data for marketing purposes as described below.

However, private browsing may mean that you cannot use all the functions on our platform.

Cookie

Cookies are used to give a website permission to ask your browser to save information about your computer in order to access this information on the next visit to the same website. This makes browsing a more pleasant experience by saving information such as your preferred settings relating to the website and how you like to use it. They do not represent any security risk when they are used correctly by the websites visited. Crevoisier.ch uses cookies to record settings such as your preferred language, as well as information to improve security when you use the website.

Most browsers automatically accept cookies by default, but it is possible to configure your browser settings so that no cookies are saved on your computer, or that you are always informed when you receive a new cookie.

Sharing data with third parties

Personal details provided to us are never sold, loaned or exchanged. We will never share your data for purposes other than those described in this document without your consent, or without a legal obligation to do so.

We only share your data if you have expressly consented to it, if we are obliged to by law or when it is necessary to exercise our rights.

We share users’ personal details with third parties when it is necessary for the use of our website, as well as for answering queries, processing information requests or providing services requested by the user. Third-party use of shared data is strictly limited to the purposes mentioned above.

Sharing outside of the EU

The use of our website is measured and analysed by various technical systems, including the Google Analytics service of the third-party provider Google Inc. In principle, the data collected by this tool may be shared with a Google server in the USA, but IP addresses are anonymised to prevent any possible association. Therefore, Google will not be able to associate whatever data is transmitted by your browser under Google Analytics with data they already have about you. However, it is possible to object to the collection and processing of such data by Google Analytics by installing your browser with an Opt-Out Cookie provided by Google:
https://tools.google.com/dlpage/gaoptout?hl=en-GB

As an alternative to the browser plug-in, users can click on the link to stop Google Analytics from collecting data from future visits to the website. An opt-out cookie is filed on the user’s device. If users delete cookies (see “Cookies” above), the link will have to be opened again.

For the sake of completeness, we would like to mention that the US authorities can apply surveillance measures under US legislation authorising the general recording of all data transmitted from the European Union to the USA. This is done without distinction, restriction, or exception on the basis of the intended aim, and without objective criteria that would make it possible to restrict the access of US authorities to personal data, and their subsequent use for certain strictly limited, specified purposes that would justify access to such data.

Your rights regarding personal data protection

Your rights regarding the protection of your personal data include the right to access your personal data stored by us, in a standard format, and the right to demand that they be rectified, completed, updated or deleted. You can exercise these rights at any moment by writing to us, with a copy of a proof of identity. We are entitled to a 2-month response time that can be suspended if the request is incomplete.

Length of storage of your personal data

When a user creates an account on our website, the information provided is recorded in their user account to facilitate the user experience and future purchases or any agreed services, such as access to an extranet and/or intranet. These data are deleted when the user modifies or deletes them from their user account, or by sending us a request as described above. Please note that certain data is required by law to be stored for a specific period of time. Such data must remain stored by us until this period has passed. We lock these data in our system, and they are only used to satisfy legal directives.

Notes for children and parents

Our website is predominantly aimed at an adult audience. It is forbidden for children under 16 years old to transmit personal data to us, or to subscribe to services. If it comes to our attention that such data has been transmitted to us, all relevant data will be removed from our database. The child’s parents or legal guardians can contact us to request the deletion of such data or to unsubscribe. To this end, we require a copy of an official document confirming that you are a parent or legal guardian of the child.

Legal basis

We only process your personal data within the framework of data processing principles, and if there is a legal basis. This legal basis exists during the preparation and execution of our contract..

Furthermore, we aim to constantly improve our offers, and adapt them to your needs. This is necessary to continue the development of our offers, and to guarantee security. We therefore assume that our interests prevail. If you have consented to your data being used, this is applicable.

Contact

If you have any questions regarding data protection on our website, or if you wish to obtain information or request the deletion of your personal data, please contact us via the contact form.